Chegg
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble charged!!
It wasn’t resolved and I haven’t heard from them, but they billed me this month though. Crooks!
They double charged me for a month of service and I haven’t heard from them since! I can’t seem to reach anyone from Chegg!
My debit card was charged on February 9th for 21.35. Also on February 15th for 21.35!!! I want my money back!!!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFull refund
I no longer uses the Chegg website. I need my full refund because I no longer use the app. They keep taking money off my card that I no longer uses.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI stopped my automatic renewal of my account November 12. And I was charged and my account renewed today.
I stopped my automatic renewal of my account in November and I was charged and my account debited today. I want a refund as I no longer use Chegg. Invoice number d34d9322-f22a-46f6-923a-25990db8d5c6
Preferred solution: Full refund
My chegg account isn’t working
I have pay 03/25/2024 thats mean I have to pay on 04/25/2024 agan, but its telling me to pay. I need to know what happened to my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I no longer use Chegg website and they have took money off my card several times. I need this money refunded back to me ASAP.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund Last Transaction
Hello,
I want to unsubscribe the chegg and want my last transaction back into my account. Because I tried alot to unsubscribe it before 26 December, 2023 but I was unable to do so.
I will subscribe it later whenever I want to get this. But please send my $20.69 back which was cut on 26 December,2023.
Thankyou.
Invoice number: a7587fef-350*-***f-96bc-dfa97858f3b6
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve canceled the subscription still my renewal money has been debited
Chegg has taken money 2 days prior
Before renewal and Ive canceled the subscription
Kindly refund my money
User's recommendation: Please inform before fetching money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney deduction when i m not member even
Every month they ate deducting money and when contacted said you are not member i have screenshots if my account of money deduction from last three four months please stop need my money back please pls
- Deducting money when i am not even member why why i am not rich e
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSUBSCRIPTION FEE
I haven't received any feedback yet.
My subscription was renewed and I never wanted it to be. What can i do to get my money back? I'm done with school and I need the money to travel back home.
- I did not like my money to be deducted
- Deducting money
Preferred solution: Full refund
Need a refund pleaseeeee
I didnt know that my subscription will renew today by the time I knew and canceled it the money was already withdrawn from my account
Can I please get this money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeducting money unnecessarily and not contacting
Please help me from last four months chegg is deducting money from my account i gave screenshots and even when i m no mord their member which their virtual advocate chat is also saying ur subscription has already been cancelled but then also from kast four months they are deducting money and i m trying to contact them its $81 they deducted in total unnecessarily I do not have job and they are doing this i need my money back
Preferred solution: Full refund
User's recommendation: Do not buy chegg never ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMembership cancellation
I cancelled my chegg study subscription before it renewed and yet was still charged this morning for another month. I went through all the steps, told them why I was cancelling, made sure it worked, and then was still charged despite all of that.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAutomatic charging without subscription
Hii , i am gagandeep kaur. I would like to cancel my subscription because i am no longer using it.
I tried to cancel before but unfortunately i am locked out of my old email. But i am still being charged for the service. The card that us being charged is 5805.
Any response would be helpful. Thank you
Preferred solution: I want to completely take refund for charging me even i am not using that app and want to stop charging me for the next time
Purchase book
I am seeking information on purchasing a book entitled: Foundations of Financial Management, Block, Hirt and Danielsen, Eighteenth Edition.
I am taking a class in March of 2024 and the College only rents the book. I would like to find out if your company is selling the book and how much.
Your system prompted me to register with Chegg before providing the information. I do plan on registering soon, but not until next month when my first class starts, which will be a History Class.
Could you please let me know if you carry the book mentioned above? Do you have a special rate for students?
$15.00 a month is a lot. Thank you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m unable to login in my account since March 2023
Im keep getting a screen showing Press and Hold.
Thats sucks me. I need my refund and unsubscribe my account.
- Good answer
- Difficult to login every time
Preferred solution: Full refund
User's recommendation: Don’t go with Chegg
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