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Chegg

Chegg
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www.chegg.com
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Philomina U

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Double withdrawal from my card

Contains 3 confidential files for company representatives

Double charge $21.60 on my card on the 04/8/24 and 04/09/24. This is a constant occurrence every month. Please I wish chef to return all the double charges, or else I will sue cheggs for fraudulent act on my card.

Loss:
$200
Pros:
  • Non
Cons:
  • Double charging my card monthly
  • Double withdrawal from my card
  • Over five months now

Preferred solution: Full refund

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Resolved
Michael N Yyc

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Verified Reviewer

Resolved: Subscription

Updated by user Apr 12, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 13, 2024

I forgot to cancel my chef account and was billed for this month. I dont need it anymore and would like a refund

Loss:
$20

Preferred solution: Full refund

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Kizzy B Ymt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Double charged!!

Contains 2 confidential files for company representatives
Updated by user Mar 18, 2024

It wasn’t resolved and I haven’t heard from them, but they billed me this month though. Crooks!

They double charged me for a month of service and I haven’t heard from them since! I can’t seem to reach anyone from Chegg!

Original review Feb 17, 2024

My debit card was charged on February 9th for 21.35. Also on February 15th for 21.35!!! I want my money back!!!

Loss:
$21

Preferred solution: Full refund

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Alexis T Gmw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Full refund

Contains 1 confidential file for company representatives

I no longer uses the Chegg website. I need my full refund because I no longer use the app. They keep taking money off my card that I no longer uses.

Loss:
$10

Preferred solution: Full refund

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Inema O

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I stopped my automatic renewal of my account November 12. And I was charged and my account renewed today.

Contains 1 confidential file for company representatives

I stopped my automatic renewal of my account in November and I was charged and my account debited today. I want a refund as I no longer use Chegg. Invoice number d34d9322-f22a-46f6-923a-25990db8d5c6

Loss:
$28

Preferred solution: Full refund

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Anonymous
map-marker Madison, Alabama

My chegg account isn’t working

I have pay 03/25/2024 thats mean I have to pay on 04/25/2024 agan, but its telling me to pay. I need to know what happened to my account

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Alexis T Gmw

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Contains 1 confidential file for company representatives

I no longer use Chegg website and they have took money off my card several times. I need this money refunded back to me ASAP.

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Ayesha A Plm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Last Transaction

Contains 2 confidential files for company representatives

Hello,

I want to unsubscribe the chegg and want my last transaction back into my account. Because I tried alot to unsubscribe it before 26 December, 2023 but I was unable to do so.

I will subscribe it later whenever I want to get this. But please send my $20.69 back which was cut on 26 December,2023.

Thankyou.

Invoice number: a7587fef-350*-***f-96bc-dfa97858f3b6

Preferred solution: Full refund

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Daniyal Sxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve canceled the subscription still my renewal money has been debited

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Chegg - I’ve canceled the subscription still my renewal money has been debited

Chegg has taken money 2 days prior

Before renewal and Ive canceled the subscription

Kindly refund my money

User's recommendation: Please inform before fetching money

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Jasleen k Vit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money deduction when i m not member even

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Every month they ate deducting money and when contacted said you are not member i have screenshots if my account of money deduction from last three four months please stop need my money back please pls

Loss:
$81
Cons:
  • Deducting money when i am not even member why why i am not rich e

Preferred solution: Full refund

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Ayanda N Ebs

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Verified Buyer
|

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Verified Reviewer

SUBSCRIPTION FEE

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Contains 1 confidential file for company representatives
Updated by user Nov 11, 2023

I haven't received any feedback yet.

Original review Nov 11, 2023

My subscription was renewed and I never wanted it to be. What can i do to get my money back? I'm done with school and I need the money to travel back home.

Loss:
$6
Cons:
  • I did not like my money to be deducted
  • Deducting money

Preferred solution: Full refund

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Anonymous
map-marker Sydney, New South Wales

Need a refund pleaseeeee

I didnt know that my subscription will renew today by the time I knew and canceled it the money was already withdrawn from my account

Can I please get this money back

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Jasleen k Vit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deducting money unnecessarily and not contacting

Please help me from last four months chegg is deducting money from my account i gave screenshots and even when i m no mord their member which their virtual advocate chat is also saying ur subscription has already been cancelled but then also from kast four months they are deducting money and i m trying to contact them its $81 they deducted in total unnecessarily I do not have job and they are doing this i need my money back

Loss:
$81

Preferred solution: Full refund

User's recommendation: Do not buy chegg never ever

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Lexi H Gkv

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Verified Reviewer

Membership cancellation

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I cancelled my chegg study subscription before it renewed and yet was still charged this morning for another month. I went through all the steps, told them why I was cancelling, made sure it worked, and then was still charged despite all of that.

Loss:
$15

Preferred solution: Full refund

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Gagandeep K Dqe

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Automatic charging without subscription

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Contains 1 confidential file for company representatives

Hii , i am gagandeep kaur. I would like to cancel my subscription because i am no longer using it.

I tried to cancel before but unfortunately i am locked out of my old email. But i am still being charged for the service. The card that us being charged is 5805.

Any response would be helpful. Thank you

Loss:
$200

Preferred solution: I want to completely take refund for charging me even i am not using that app and want to stop charging me for the next time

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