Contact Chegg Customer Service
Chegg Phone Numbers and Emails
Toll-Free Number:
-
(855) 581-9873
Customer Service:
-
(855) 576-6289
-
(855) 440-1323
Investors/ Franchising:
-
(800) 937-5449Transfer Agent
Chegg Emails:
Chegg Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chegg is (855) 581-9873. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 48% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Chegg may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chegg is (855) 581-9873. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 48% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Chegg may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Chegg mainly because of account, activation/ cancellation, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chegg is closemyaccount@chegg.com. 77% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Chegg?
Most Popular Number:
| Total calls: 4 432 | Issues resolved: 153 | Last call: Feb 4, 2026 |
Contact Information
Chegg Website:
Chegg Help Center:
Corporate Office Address:
How Good is Chegg's Customer Service?
Summary of Chegg Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chegg?
Account Question:
- “Subscription”
- “Subscription renewal”
- “Subscription cancellation and refund”
Activation/ Cancellation Question:
- “Cancel subscription”
- “To cancel a transaction”
- “Cancel service”
Payments and Charges Question:
- “Transaction unclear”
- “Being charged”
- “Improper billing”
Refund Question:
- “Ask for a refund”
- “Refund”
- “Refund subscription”
Request for Information Question:
- “Questions about account”
- “About my account”
- “Bank verification nahin Ho Pa Raha”
Product/ Service Question:
- “Problem with account”
- “I am not able to access my subscription”
- “I can’t access my textbook I just bought and it says “400 bad requests” when I pressed the link. What do I do??”
Return/ Replace Question:
- “Returns”
- “I'm having problems with my changing my email address”
- “Want to change my mobile number”
Shipping and Delivery Question:
- “Missing package”
- “No book delivery”
- “Never received book”
Cards Question:
- “To remove my card info”
- “I want them ti stop charging my cards and cancel my account”
- “Change card number”
Staff Question:
- “Paid cant get service.”
- “Stop the service”
- “Stop the service and autopayment”
Employment Question:
- “Job”
- “For job purpose”
- “For job application”
Website/ Application Question:
- “I can't use my Chegg app even tho I paid”
- “Your app take my many”
- “Processing of application”
Other Question:
- “Cancle”
- “Angry”
- “Print label”
Compare Chegg Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
